Check out if you can find the solution you need.
What happened: I was trying to do something, and ran into a problem.
What happened: The problem: This isnt working for me let me talk to someone or cancell my order .
What happened: The problem: I cant find my order and would like to cancell it , i cant talk to someone so cancell please
What happened: I ordered a table runner and the amount was taken out of my bank account...but I can't not get the download for it...the table runner is "point table Runner Pattern berry Birdy ** *** by ** inches...please send me an e*mail to *****@***.com...and let me know how to get the download...I've paid for it and I want it....Thank You Naomi Hudson
What happened: I made a order on June **rd **** and I have not received my item yet, and the money was taken out of my account.
What happened: I purchased a plant from coolectiveplants, Haily. I have not received this order. It has been difficult to find assistance w* this matter. Please help.**Jeannine Militello******@***.com
What happened: The problem: my etsy account is currently suspended.*plz active my account
To contact the Etsy customer service by phone, you can follow these steps:
Look up the phone number of the Etsy customer service. The phone number is listed on etsy.com. Or check out the Etsy phone number page on WorthEPenny.
Dial the Etsy phone number (844) 935-3879.
Wait for an answer: Once the call is connected, wait for an Etsy representative to answer on the other end.
Identify yourself and state your reason for calling the Etsy representative: Let him/her know who you are and why you are calling. Be specific and provide any relevant information about your order from Etsy to help them assist you.
Ask for assistance: Ask the Etsy representative to help you with your inquiry, whether it's about a product or service you purchased, a billing issue, or any other concern.
Follow any instructions given: If Etsy needs additional information from you or provides any instructions, follow them carefully.
Thank the Etsy representative: After you have received the assistance you need, thank the Etsy representative for their time and help.
To get to a real person as quickly as possible when calling Etsy, you can follow these steps:
Dial the Etsy customer service phone number (844) 935-3879, which can be found on the Etsy website or in your order confirmation email form Etsy. Or check out the Etsy phone number page on WorthEPenny.
When the automated voice prompts begin, do not press any buttons or provide any information about Etsy. This may trigger the automated system to provide you with pre-recorded responses and options.
After a few seconds of silence, the system should give you the option to speak with a live Etsy representative. This may be presented as an option like "speak to a representative" or "customer service".
Press the correct button when prompted by the automated system to speak with an Etsy representative.
If the system still doesn’t connect you to an Etsy representative, stay on the line without pressing any keys. Etsy will eventually transfer you to a live person.
If you are on hold for an extended period of time, you may be given the option to leave a message for a call back from Etsy.
Once you reach a live person, explain your issue and provide any relevant information about your Etsy order. The Etsy representative will work with you to resolve your issue as quickly as possible.
Alternatively, if you have a specific question or issue you need help with, you can try using the live chat feature on the Etsy website. This may allow you to connect with an Etsy representative more quickly and efficiently than calling.
When calling Etsy customer service, here are some best practices to ensure a smooth and efficient experience:
Have your Etsy account information ready before calling. This will help expedite your request.
Make sure you have a stable and quiet environment to communicate with the Etsy representative without any disruptions or background noise.
Be polite and respectful to the Etsy representative. Remember, they are there to help you and will do their best to resolve your issue regarding your order on Etsy.
Clearly explain the issue you are facing and provide any relevant information or details that can help the Etsy representative address your concern.
If the initial Etsy representative is unable to resolve your issue, politely ask to speak with a supervisor from Etsy or escalate the issue to a higher level of authority.
Take notes during the call, including the Etsy representative’s name, the date and time of the call, and any reference numbers or case numbers provided.
If necessary, follow up with Etsy after the call to ensure that the issue has been fully resolved.
By following these best practices, you can help ensure a positive and productive experience when calling Etsy customer service.
If you are unhappy with your call to Etsy customer service, there are several options you can try:
Call again: Try calling Etsy customer service again and speak to a different Etsy representative. Sometimes a different Etsy representative may have a different approach to resolve your issue more effectively.
Escalate the issue: If you are not satisfied with the response provided by the Etsy representative, you can ask to speak with a supervisor from Etsy or escalate the issue to a higher level of authority.
Provide feedback: After the call, Etsy may ask you to provide feedback on your experience. Use this opportunity to provide constructive feedback, including what you felt went wrong and suggestions for improvement.
Reach out through other channels: If you are unable to resolve your issue through phone support, you can try reaching out to Etsy customer service through other channels, such as email or chat. You can also explore the Etsy Help Center, which offers articles and resources that may help you troubleshoot your issue.
Consider other options: If you are still not satisfied with Etsy service, you may want to consider other options such as returning the product you bought on Etsy or filing a complaint with a consumer protection agency.
No, Etsy hasn’t provided any live chat service currently. While live chat support is not currently available, Etsy offers a range of other customer support channels that customers can use to get assistance. For example, customers can contact Etsy customer service by phone, email, or social media. Phone support is available all day, and customers can expect a prompt response from an Etsy representative. Email support may take longer to receive a response, but it is a useful option for customers who do not need immediate assistance. Social media channels such as Twitter and Facebook are also great options for reaching out to the customer support team of Etsy.
You can contact Etsy via social media by sending them a direct message on any of their official social media accounts. Here are the steps to contact Etsy via social media:
Log in to your social media account (e.g. Twitter, Facebook, Instagram).
Search for Etsy official social media accounts, which are typically verified with a blue checkmark.
Once you find the official account of Etsy, click on the "Message" or"Send Message" button.
Type your message and explain your issue or inquiry about Etsy. Be as specific and detailed as possible, and provide any relevant order information.
Wait for a response from the Etsy social media team.
Please note that the social media accounts of Etsy are typically managed during regular business hours, so responses may not be immediate. It's also important to keep in mind that social media channels may not be the most effective way to contact Etsy for certain issues. For urgent or complex issues, it's recommended to contact Etsy customer service via phone or chat for more personalized assistance.
Yes, to contact the Etsy customer support by email, follow these steps:
Go to etsy.com and navigate to the "Contact Us" or “Help” page. This information is located in the footer section of the website.
Look for an email address on the page.
Copy the email address provided by Etsy and open up your email client. Create a new email and paste the email address into the "To" field.
In the subject line of the email, provide a brief summary of your issue or question about your Etsy order. For example, "Return Inquiry" or "Product Question".
In the body of the email, provide as much detail as possible about your issue or question. Be sure to include any relevant order or account information, such as your Etsy order number or username.
Once you have completed the email, click send. You should receive a response from the Etsy customer support team within a few business days.
To put it simply, WorthEPenny is an independent third-party website that is not related to Etsy. WorthEPenny provides free tools and resources to assist customers in reaching Etsy customer service more efficiently, such as the Etsy phone service that allows customers to bypass long wait times on the phone. WorthEPenny also provides tips and information on common customer service issues about Etsy, as well as forums where Etsy customers can share experiences and offer solutions to one another. While WorthEPenny works to assist customers of many different companies, including Etsy, it is not associated with or endorsed by Etsy.
DISCLAIMER:
Please note that WorthEPenny is not related in any way to the Etsy official app or the Etsy company. All third-party trademarks (including logos and icons) referenced by WorthEPenny remain the property of their respective owners. Unless specifically identified as such, WorthEPenny’s use of Etsy trademarks does not indicate any relationship, sponsorship, or endorsement between WorthEPenny and the owners of these trademarks: Etsy. All references by WorthEPenny to third-party trademarks like Etsy are to identify the corresponding third-party goods and/or services and intended to constitute nominative fair use under applicable trademark laws.